Privacy Notice

UPPERCASE Limited (“we”, “us”, “our”) is committed to preserving your privacy and to complying with our obligations under the Data Protection Act 1998.  This policy explains how we use the personal information that you give to us and how we protect it.  We may make changes to the policy from time to time and will notify you of these changes by a website posting. Please read the policy each time you visit the Website.

When you register or order products on www.uppercaseonline.co.uk (the “Website”), you agree to us collecting, using and transferring your personal information in accordance with this policy.  Please note, however, that you can browse our Website without disclosing any personal information.  

Your personal information

When you register with us or order products on www.uppercaseonline.co.uk we will ask you for personal information such as your name, address, telephone number, email address and credit or debit card information so that we can process your order. We may also collect information about you from any communications that you send to us.  

Our use of your personal information

We use your personal information to enable us to provide you with access to all parts of the Website and to process your order and deliver products that you have ordered on the Website to you.  We will also use the information to contact you, if necessary, about your order or your return of products that you have purchased.  

Your views on our services assist us in developing and improving our business. We may therefore use your information to contact you from time to time to ask you for your views on our services and also to notify you (through our electronic newsletter, for example) about changes to the Website or to our business and of any special offers on our goods.  If you have given us your consent, we might also use your information to let you know from time to time about other products or services that we offer which may be of interest to you. We will only contact you for this purpose while we have your consent to do so.  Please let Us know if you no longer wish to be contacted.  

Sharing your personal information

We will disclose the information that you provide to our employees for the purpose of processing and despatching your order, to our payment service providers, who will process your credit card or debit card payment on our behalf and to any other third party service providers that we engage for the purpose of providing our products and services to you.  

Provided that we have your consent, we may also pass your information to carefully selected third party businesses who may contact you for marketing purposes.  Please let us know if you do not wish to be contacted by any such third parties.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets or as part of any business restructuring or reorganisation, but we will take steps to ensure that your privacy rights continue to be protected.

Otherwise that as set out above, we will not share or transfer any of the information that you provide to us to any third party unless we are required by law to do so.   

Keeping your personal information secure

For the purposes of complying with our obligations under the Data Protection Act 1998, we have security measures in place to protect your information from unauthorised access or and improper use.  Please contact us if you would like further information on our security procedures.

Our data retention policy

We will retain your information for a reasonable period only or for as long as we are required to by law.

Cookies

When you visit the Website text files known as “cookies” are downloaded to your computer from the Website and stored on your computer. Cookies make it easier for you to log on and use the Website during future visits and for us to identify you as you move around the Website and to enable us to ensure that goods are correctly placed in your shopping cart and that your order is processed correctly.  Cookies contain no personal information about you.  You can set up your computer so that it will reject the cookies and if you do this you will still be able to browse the Website. You will, however, need to enable your cookies to allow you to register, and buy goods from, the Website.  

Accessing and updating your personal information

You have a right to check the information that we hold about you and you are entitled to ask us to change, correct, update or remove any or all of that information.   If you wish to do this, please contact us by email at contactus@uppercaseonline.co.uk and we will make the necessary changes.  

Links from and to the Website

We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from the Website. We therefore recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.    In addition, if you linked to the Website from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

Contact  

All comments, queries and requests relating to our use of your information are welcome and should addressed to Uppercase Limited, 17 Netherfield Way, Thorpe Astley, Leicester, LE3 3TQ or to contactus@uppercaseoneline.co.uk, or telephone +44 (0)116 229 5483